Frequently Asked Questions

Please read our FAQ before sending us a message.

What is Dial-A-HairSalon

Dial-A-HairSalon is an on-demand hair and beauty salon that comes out to you to carry out your requests. This concept is generally referred to as a mobile hair and beauty salon.

How does it work?

You book your appointment through our website www.dialahairsalon.co.za or on WhatsApp chat on 078 614 5932. After your appointment is confirmed, a hair stylist, make-up artist or nail technician comes to you to carry out the service.

Where is your salon located?

We are a mobile ONLY hair and beauty salon, we go out to our clients, to their homes, hotel rooms, offices etc.

Which areas do you operate in?

We are currently operating in Johannesburg and surrounding areas, namely; Johannesburg CBD, Johannessburg South, Edenvale, Greenstone, Kempton Park, Sandton, Morningside, Bryanston, Fourways, Rivonia, Sunninghill, Midrand, Centurion and Parts of Pretoria. We are rolling out fast and will soon be servicing more areas.

Which services do you provide?

We provide most hairstyles under hair braiding and weaving, as well as make-up and nails services.

How much are your prices?

Our prices depend on the service you require. Prices are displayed in our website under different service categories. You can also chat to a Booking Consultant on WhatsApp on 078 614 5932 if you need assistance with a quote.

What does the price include?

Our prices are all inclusive i.e. they include the call-out fee, hair extensions required (for most hairstyles), accessories required and the installation cost.

Can I use my own hair extensions?

Yes, you are welcome to use your own hair extensions. You should ensure that you get enough hair extensions for a full head. We will deduct the cost of our hair extensions from the quoted price if you choose to use your own hair extensions.

What are your operating hours?

We take inquiries 24 hours a day. However, the latest time an appointment can commence is 4pm, to enable our beauticians to be able to travel during safe hours of the day.

Do you provide services for kids?

Yes we provide hair braiding, basic make-up and nails services for little girls.

Do you do weddings and special functions like matric dance?

Yes we have tailor-made and discounted special functions packages. Call or chat to one of our Booking Consultants on WhatsApp on 078 614 5932 concerning your specific requirements and a quote will be provided.

Do you do weddings and special functions like matric dance?

Yes we have tailor-made and discounted special functions packages. Call or chat to one of our Booking Consultants on WhatsApp on 078 614 5932 concerning your specific requirements and a quote will be provided.

Can I do a group booking?

Yes, we offer tailor-made group booking discounts for 2 people and above, booked on the same day, time and location

Can I request for a specific hair stylist upon booking?

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Can I request for a specific hair stylist upon booking?

You are welcome to request a hair stylist of your choice based on their availability and ability to do the hairstyle you want. Our policy is to allocate stylists only according to their availability and areas of expertise.

What are the payment options?

We do not accept cash payments. We require payment only after your hair or the service is done and ONLY when you are satisfied with the outcome, and we need to confirm your proof of payment before the beautician leaves your home, hotel room or office etc. Payment can be made using your credit card on our website, you can also do an EFT or you can pay through the Snap Scan app.

Can you send me pictures of hairstyles to choose from?

Go to our “Like this” page on our website where you will find a collection of hairstyles to choose from and for inspiration for your next hairstyle. You can also make your booking from there using the picture of the exact hairstyle you want.

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